Privacy Policy
Last Updated: October 2025
Welcome to Stonepapers (“we,” “our,” “us”).
Your privacy is very important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website [stonepapers.in] or make a purchase from us.
By using our website, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect information from you when you:
- Browse our website
- Register or create an account
- Place an order
- Subscribe to our newsletter or fill out a form
- Contact us through email, WhatsApp, or other communication channels
The types of information we may collect include:
- Personal Information: Name, phone number, email address, billing/shipping address, and age confirmation.
- Payment Information: UPI, card, or wallet details (processed securely by third-party payment gateways).
- Technical Information: IP address, browser type, device details, and usage data via cookies and analytics tools.
2. How We Use Your Information
We use your personal information to:
- Process and deliver your orders
- Communicate with you about orders, shipping, and updates
- Provide customer support and resolve issues
- Improve our website experience and product offerings
- Send promotional messages, offers, or newsletters (only with your consent)
- Ensure compliance with applicable laws and prevent fraud or misuse
3. Cookies and Tracking Technologies
We use cookies and similar tracking tools to:
- Remember your preferences and cart items
- Improve site performance and speed
- Collect anonymous traffic and usage data via analytics
You can control or disable cookies in your browser settings, but some parts of the site may not function properly if you do so.
4. How We Protect Your Information
We follow industry-standard security practices to safeguard your data:
- SSL (Secure Socket Layer) encryption for all transactions
- Secure payment gateways — we never store your full card or UPI details
- Restricted internal access to customer information
However, no electronic transmission or storage method is 100% secure, and we cannot guarantee absolute security.
5. Sharing of Information
We do not sell or rent your personal data to any third party.
We may share your data only with:
- Logistics partners (for delivery and shipping)
- Payment gateways (for secure transaction processing)
- Service providers who assist us in website maintenance, marketing, or analytics — under strict confidentiality agreements
- Law enforcement or authorities, if required by law
6. Your Rights
You have the right to:
- Access, correct, or delete your personal information
- Withdraw consent for marketing communications
- Request information on how your data is being used
You can contact us anytime at stonnepapers@gmail.com for such requests.
7. Email and SMS Communication
By registering or making a purchase, you agree to receive order updates, invoices, and limited promotional content from us via email, SMS, or WhatsApp.
You can unsubscribe from promotional content anytime by clicking “unsubscribe” or contacting us directly.
8. Data Retention
We retain your information only for as long as necessary:
- To fulfill the purpose for which it was collected
- To comply with legal or accounting requirements
- Or until you request deletion of your data
9. Third-Party Links
Our site may contain links to external websites or services.
We are not responsible for the privacy practices or content of those sites.
We encourage you to read their privacy policies separately.
10. Children’s Privacy
Our website and products are intended for adults (18+) only.
We do not knowingly collect data from minors.
If you believe your child has provided us with personal information, please contact us to delete it immediately.
11. Policy Updates
We may update this Privacy Policy periodically.
Any changes will be posted on this page with a revised “Last Updated” date.
Please review it regularly to stay informed.
12. Contact Us
For any privacy-related queries or data requests, please contact us at:
📧 stonnepapers@gmail.com
📞 +91-8939691690
🏢 Stonepapers, Chennai, Tamil Nadu, India