Return and Refund Policy

 

 Welcome to www.stonepapers.in. We value your satisfaction and strive to provide the best service. Please read our return and refund policy carefully.

 Eligibility for Returns and Refunds

 *Unused Products:** To be eligible for a return or refund, the product must be unused and in the same condition that you received it. It must also be in the original packaging.

 **Damaged Products:** If the product is received in a damaged condition, please contact us immediately. We will arrange for a replacement, but you will need to cover the delivery costs for the return and replacement.

  **Return Process**

  **Initiating a Return:** To initiate a return, please email us at [your email address] with your order number, a description of the issue, and any supporting photos of the product condition.

 **Shipping Costs:** The customer is responsible for paying the shipping costs for returning the item. Shipping costs are non-refundable.

Return Address:** [stonepapers map location]

  

**Refund Process**

  **Inspection:** Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

**Approval:** If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain amount of days.

 **Partial Refunds:** In certain situations, only partial refunds are granted (if applicable) for items not in their original condition, damaged, or missing parts for reasons not due to our error.

 

 **Replacement Process**

 

 **Damaged Products:** For products received in a damaged condition, we will send a replacement. You are responsible for the shipping costs associated with returning the damaged product and shipping the replacement product.

**Contact Information:** For any issues or questions regarding returns and refunds, please contact our customer service team at [your email address] or [your phone number].

 

 **Non-Returnable Items**

 

 Certain items are non-returnable, such as:

Gift cards

Sale items (if applicable) 

We appreciate your understanding and cooperation. Thank you for shopping with www.stonepapers.in.

Make sure to customize the placeholders with your actual contact information and any specific details related to your business.

Contact us

If you have any questions about our Returns and Refunds Policy, please contact us:

• • By visiting this page on our website: https://www.stonepapers.in/contact-2/

• • By phone number: +91 8939691690