Terms and Conditions
Last Updated: October 2025
Welcome to Stonepapers (“we,” “our,” “us”). By accessing or purchasing from our website [stonepapers.in], you agree to the following Terms and Conditions. Please read them carefully before using our services.
1. General
By visiting our website and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms, including any additional policies referenced here or available by hyperlink.
These Terms apply to all users of the site, including browsers, customers, vendors, and contributors.
If you do not agree with these Terms, you may not access the website or use any services.
2. Eligibility
You must be at least 18 years old to purchase products from our site. By agreeing to these Terms, you represent that you are of legal age as per Indian law.
3. Products and Usage Disclaimer
Our products are intended strictly for legal use only.
Stonepapers does not promote or encourage the illegal use of any product.
All smoking accessories are meant for tobacco and legal herbal blends only.
By purchasing, you acknowledge that:
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You are aware of your local laws regarding possession and use of such items.
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You take full responsibility for using the products legally in your jurisdiction.
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Stonepapers is not liable for misuse or violation of any applicable law by the user.
4. Pricing and Availability
All prices are listed in INR (₹) and are subject to change without prior notice.
We reserve the right to modify, suspend, or discontinue products or services without notice.
We are not liable for any modification, price change, or discontinuation.
5. Orders and Payment
When you place an order, you agree that:
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All information you provide is accurate and complete.
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You are the authorized user of the payment method used.
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Orders are subject to acceptance and product availability.
We reserve the right to cancel any order if:
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The product is out of stock.
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We suspect fraudulent or illegal activity.
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The shipping address is invalid or restricted by law.
6. Shipping and Delivery
We provide all-India delivery and 1-hour express delivery in Chennai (where available).
Delivery times are estimates only and may vary due to unforeseen factors.
We are not responsible for delays caused by courier partners, natural calamities, or incorrect address details provided by the customer.
7. Returns, Refunds, and Cancellations
Due to the hygienic and personal nature of our products, returns or exchanges are not accepted once the packaging is opened.
However, you may request a replacement or refund only if:
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You receive a damaged or defective product, and
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You report the issue within 24 hours of delivery with photo/video proof.
To request a return or refund, email us at stonnepapers@gmail.com /call ,msg ,whatsapp – 8939691690 with your order ID and issue details.
8. Intellectual Property
All website content — including text, graphics, logos, product images, and videos — is the property of Stonepapers and is protected under copyright laws.
You may not reproduce, distribute, or exploit any content without written permission.
9. Limitation of Liability
Stonepapers and its owners shall not be liable for any direct, indirect, incidental, or consequential damages resulting from:
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The use or misuse of any product,
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Any delay or failure in delivery,
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Or any issue arising from third-party services.
You agree to use our products and services at your own risk.
10. Indemnification
You agree to indemnify and hold harmless Stonepapers, its affiliates, and employees from any claim or demand, including legal fees, arising out of your breach of these Terms or violation of any law or third-party rights.
11. Privacy Policy
Your privacy is important to us. Please review our [Privacy Policy] to understand how we collect, use, and protect your information.
12. Governing Law and Jurisdiction
These Terms are governed by and construed in accordance with the laws of India.
Any dispute shall be subject to the exclusive jurisdiction of the courts in Chennai, Tamil Nadu.
13. Contact Information
For any questions about these Terms, please contact us:
📧 stonnepapers@gmail.com
📞 +91-8939691690
🏢 Stonepapers, Chennai, Tamil Nadu, India